Help Center
Search for answers on account, billing, FPL linking, and our tools.
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Getting started
What is Metro Football?
Metro Football is a home for FPL tools and weekly reports. We turn gameweek noise into clear next steps so you can decide faster on phone or desktop.
Do I need a Fantasy Premier League account?
You can read free reports without linking a team. Personal tools such as Rate My Team and AI Transfers need a linked FPL squad so we know your players and budget.
Is Metro Football free?
Yes. Free covers weekly reports like Gameweek Recap and Price Change Predictions, plus Rate My Team, Fixture Difficulty Ticker, and Differential Finder. Premium is for managers who want their squad optimized each week: AI Transfers, Transfer Planner, Chip Strategy Planner, Budget Team Builder, unlimited mini league tracking, and deeper player profiles with filters built around your team. See everything on our Pricing page.
Does Metro Football work on my phone?
Yes. We design every screen for one hand and a small display. Save metrofootball.co.uk to your home screen for quick access before the deadline.
Account
How do I create an account?
Tap Get Started, enter your email, and confirm with the one time code we send you. You can also sign in with Google if you prefer.
How do I sign in with Google?
On the sign in page choose Continue with Google. We only use your name and email to run your Metro Football account.
I did not get my sign in code
Check spam and promotions folders first. Wait two minutes, then request a new code. If it still fails, email us through the contact page from the same address you used to register.
How do I sign out?
Tap Sign Out in the site header when you are signed in. On mobile, open the menu and use Sign Out at the bottom.
Can I change the email on my account?
Send us a message through the contact page with your current email and the new address you want. We will confirm the change with you before we update it.
FPL team linking
How do I link my FPL team?
Sign in, open Link team, and enter your FPL team ID from the official game. We never ask for your FPL password.
Where do I find my FPL team ID?
In the official FPL app or site, open Points then pick any gameweek. The number in the URL after /entry/ is your team ID.
Why is my team not linking?
Check the ID is digits only with no spaces. Make sure your FPL team is public or visible to the game API. If it still fails, contact us with your team ID and we will take a look.
Can I link more than one team?
Each Metro Football account links one FPL team at a time. Contact us if you need to switch to a different team ID for the same account.
Tools and features
Why is a tool locked?
Some tools need a signed in account, a linked FPL team, or Premium. The page tells you which step is missing. Tap the prompt to sign in, link your team, or view plans.
How does Rate My Team work?
We read your linked squad, score structure and fixtures, and suggest a captain. It updates when FPL publishes new gameweek data.
Where do player stats come from?
Player numbers come from official FPL feeds and public Premier League stats. We refresh them on a schedule through the gameweek.
Why do predictions change during the week?
Injury news, price moves, and new FPL data shift our models. We update projections when fresh data arrives so you are not looking at stale numbers.
Data and privacy
What data does Metro Football store?
We store your account email, linked FPL team ID, tool preferences, and billing status if you upgrade. Read the full list in our Privacy Policy.
Do you store my FPL password?
No. We never ask for your FPL login. We only use your public team ID and data the official game API exposes.
Do you sell my data?
No. We use your data to run Metro Football for you. We do not sell personal data to advertisers.
How do I read your terms?
Our Terms and Privacy Policy explain how the service works and how we handle your information.
Troubleshooting
The page looks wrong on my phone
Hard refresh the page or close the tab and open it again. Make sure you are on the latest version of your browser. If layout still breaks, send us a screenshot through Contact.
Stats or prices look outdated
FPL data can lag during busy gameweeks. Wait a few minutes and refresh. If numbers stay wrong after a deadline, tell us which page and player you are viewing.
I cannot sign in
Request a fresh code and check spam folders. If Google sign in fails, try email instead. Still stuck? Contact us with the email on your account.
Payment succeeded but Premium is not active
Sign out and back in first. If Premium is still locked after five minutes, email us with your payment receipt and account email.
Delete my account
You can close your Metro Football account at any time. We remove linked team data tied to that account within a reasonable period unless we must keep records for legal or security reasons.
- Sign in with the email on the account you want to close.
- Open our contact form and choose account help.
- Write that you want to delete your account. Use the same email you signed up with.
- We confirm by email once deletion is complete.
Active Premium plans should be cancelled first so you are not charged again. Mention cancellation in the same message if you still have a live plan.
Request account deletionStill need help?
We reply by email and keep support simple. Tell us what you tried and we will point you to the next step.
Contact Metro Football